Brilliant Tin Box Manufacturing Co.,Ltd

Pre-sales and After-sales Services

(1) Preliminary Inquiry Stage

When you send us your request for tin packaging, our team will firstly discuss with you about the general tin box information that caters to your preferences. This would include the tin shape, dimensions, printing methods, finishing methods, and special effects like embossing or debossing etc.

To provide you with a better understanding of our products, we will send you our existing similar tin samples for you to review and test if necessary. This way, you can have a better idea of the quality and durability of our products.

Once you have reviewed our samples and have a clear idea of the desired custom tin you would like to produce, we will send you a detailed quotation that includes pricing, sampling, production, shipping, and any additional services that you may require.

We aim to provide you with the most suitable tin packaging solutions that align with your brand and product. Our team of experts will work closely with you to understand your requirements, and offer the best options available to you.

(2) Sampling

Our team of skilled professionals can help you create personalized artwork for your tin containers. We specialize in creating tailored tin samples to our customers' exact specifications, ensuring that every aspect of your design is met to your satisfaction.

Once we have received your design specifications, we will work to create the customized prototypes of your artwork. We will then send you photos or videos of the completed samples for your approval. Our team will work closely with you every step of the way, ensuring that your design is precisely what you're looking for.

After you have confirmed that you are happy with the samples, we will send the physical samples to you for approval.

Our goal is to provide you with a product that exceeds your expectations, and we are confident that our services will do just that.

(3) Production

After you approve the samples and place the order, we will immediately schedule the mass production for you accordingly. We understand that quality products and timely delivery are of utmost importance to you and we are committed to meeting your expectations.

We will keep you updated with the production progress at regular intervals. From tinplate printing to tin production, packing and shipment, every step of the way will be closely monitored and shared with you. We will send you detailed photos or videos, providing you with a clear understanding of how your order is progressing. This will allow you to remain informed at all times, so that you have no worries for the production of your order.

Any issues or problems that arise during the production process will be dealt with promptly, ensuring that you receive the best possible custom tin packaging product.

We pride ourselves on our commitment to quality and customer satisfaction. Our team is dedicated to providing you with the best possible experience and results. If you're looking for a reliable and experienced tin customization service, look no further than our team.


Shipping: we dedicate to providing top-notch logistics solutions to our clients. We can efficiently work alongside with your freight forwarder based on FOB term. Additionally, we can also arrange shipping for you with our freight company on the basis of CIF, DDU, and DDP terms. 

We offer a comprehensive range of shipping options that include airfreight, sea shipping, and railway shipping, which can be customized to meet your specific needs.

Delivery: we take great pride in providing high-quality products and exceptional service to all of our customers.

However, we understand that sometimes issues may arise during the shipping process that result in damages or defectives upon delivery. If this is the case, we want you to know that there is no need to worry. Our after-sales team is here to assist you in resolving any issues and ensuring that you receive a satisfactory solution.

We believe in building long-term partnerships with our customers, and we strive to provide credible and reliable service with mutual support. We value your business and look forward to continuing to serve you in the future.

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